Guidelines

How do I contact Citibank Hong Kong?

How do I contact Citibank Hong Kong?

Can’t find what you’re looking for? Contact us.

  1. 2860 03332860 0333. 24-hour Citigold Hotline.
  2. 2860 01112860 0111. 24-hour Citigold Private Client Service Line.
  3. 2860 88882860 8888. ATM Locations. Branch Locations. Write to us. Mail us. Service. Mailing Address. Banking Service. Citibank (Hong Kong) Limited. P.O. Box 62171.

How do I speak to customer service at Citibank?

For further assistance with your Credit Card account please call 1-800-347-4934. Banking customers can call 1-800-374-9700 (TTY:800-788-0002). We apologize for any inconvenience and thank you for your patience.

What is the phone number for Citi Cards?

1-800-950-5114
1-800-950-5114 Terms and conditions apply. For more information, please login or call Citi Customer Service at 1-800-950-5114 (TTY: 1-800-325-2865 for hearing and speech impaired services only). View the Card Benefits Site Terms of Use.

How do I close my Citibank credit card in Hong Kong?

To report your card as lost or stolen in Hong Kong, call the 24-Hour CitiPhone Banking 2860 0333 any day of the year. A new card will be issued to you by Citibank (Hong Kong) Limited, once you have notified us of this loss or theft.

How do I cancel my Citibank credit card Hong Kong?

Octopus Citibank Credit Card | Citibank Hong Kong. Simply call our 24-hour CitiPhone Banking Hotline at 2860 0333 to report the loss of your Octopus Citibank Credit Card.

How do I call Citibank customer service from overseas?

Please contact us from a worldwide location toll-free at +1 888-575-3135 using the dialing codes located below. For toll calls, dial +1 210-677-3775. (Note that calling from a Mobile Phone may incur additional charges set at your standard network rate.)

How can I contact Citibank through email?

Citibank® Online: Once logged in, click on “Contact Us” on the upper right side of the page and click on “Send a Message.” Enter your OTP (One-time PIN) to proceed then select “Compose Email”. Select the appropriate subject line for the message, enter the details of your inquiry then click on “Submit”.

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