How do I contact Santa Barbara Tax Products Group?
To contact TPG Professional customer service call 800.779. 7228 for existing customers or 877.901. 5646 for new customers.
How do I track my Santa Barbara refund?
Taxpayers can now log on to www.taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing.

Is Santa Barbara Tax Products Group legit?
Is Santa Barbara Tax Product group a legitimate payer of Federal tax refunds representing Turbo Tax? Yes, if you chose to pay product fees through them. They are the intermediary company whose bank receives the funds from the IRS when one chooses to pay TurboTax product fees out of the Federal refund..
Where is Santa Barbara Tax Products Group located?
San Diego, California
Santa Barbara Tax Products Group is based in San Diego, California and operates as a subsidiary of Green Dot Corporation.
Why is TPG holding my money?

TPG does not hold your money. When a deposit is received from the IRS, your money is processed as soon as it received and typically issued within 24 hours of receipt. If you selected direct deposit, it may take 1-2 business days to reach your bank account.
Why do I have a deposit from SBTPG?
what was this deposit for? The refund is from Santa Barbara Tax Products Group. When you file your return and pay for TurboTax from your refund, then the refund money is sent to the the SBTPG. They deduct the money that you owe for TurboTax plus a fee to pay with refund.
Does SBTPG send checks?
Step 2: After you have confirmed that all checks have been printed please notify us on the last day you are printing checks by emailing us at [email protected]. We will stop sending check print records to your office after being notified. After that checks will be mailed directly to your customer via first class mail.
Why did I get a deposit from tax products?
If you DID get a deposit with that description in your bank account, then it sounds like you had some fees you chose to pay by that method. If you got a direct deposit for a Federal refund that says “Tax products PE3 SBTPG” or similar wording, you can log in at SBTPG’s website, for info about your Federal refund.